By James B. ShugartBloomberg BusinessWeekSeptember 23, 2018 – 12:10PMThe U.S. is now the world’s second-largest market for Amazon’s voice-activated assistant, Alexa, according to research firm IHS.
That figure will grow to 13.5 million customers in 2021 from 5.7 million in 2021.
The market was set to grow to more than 20 million in 2024.
Amazon has been struggling to compete with Google’s voice services for years.
The U.K.-based company is trying to compete by offering Alexa services on devices and devices on TVs.
The technology is similar to how Google’s Home is a virtual assistant.
Alexa is not yet available on smart TVs.
However, Amazon has begun to introduce Alexa to smart TVs, but has not been able to do so in China.
While Alexa can do many tasks, it can be difficult for many Chinese people to speak to the device.
In a new survey of 2,000 Chinese Internet users, Amazon Alexa was found to be unable to understand spoken English.
Amazon’s Alexa service has been blocked in China since August and it has been unable to reach more than 200 million users.
China’s government has recently issued orders banning all online services and businesses from offering voice assistants in the country.
Chinese social media users have been reacting to the news with criticism and anger.
In an online post on Weibo, a microblogging platform, one user called Alexa a “bitch” and said it was not possible to understand the Chinese language.
A Chinese-language news outlet, China Daily, published an article on its website on September 23 that reported on the IHS report.
The report said that while China was the world leader in the market for voice assistants, the number of Chinese Alexa users had decreased from 1.6 million in 2017 to 1.1 million in 2020.IHS said in a news release on September 24 that “the market is likely to be driven by the growth of connected devices and the adoption of Alexa devices as more people use them.”
Alexa is currently available in China, but not in many other countries.
Amazon is trying its best to address the problem, with the company offering a series of incentives for Chinese customers to buy Alexa-enabled devices.
The company is offering free shipping to Chinese customers, and Amazon will send a gift certificate to a Chinese recipient who purchases a new Alexa-connected device, according the company.
It will also offer a $200 gift card to Chinese consumers who buy Amazon Echo devices, which are connected to the Internet.